Returns

Plant Items

If for any reason you aren’t pleased with any plant upon receipt, after planting or once it grows, just contact us anytime--no time limit--for as long as you garden. No need to return any plant. We will refund every cent you paid for that plant or send a replacement without charge--whichever you prefer.

General Merchandise/Hardgoods

Please return general merchandise/hardgood items to:

Rockwood Garden
Returns
156 Lakeshore Road E, Box 10
Oakville, ON L6J 4Z5

Upon receipt, we will issue a refund or replacement, whichever you prefer.

Have another question? Return to the Customer Service Help page or send an e-mail directly to Customer Service.